Unlimited Hassles

There's been a huge churn within the telecom sector in India over the last couple of years. These were precipitated by the laws and taxation policies in force, along with some rampant noncompetitive predatory practices, rock bottom pricing, m & a, essential upgrades to technology and infrastructure and so on, alongside a high growth of mobile phone & internet users (100+ crores) in the country.

The last factor helped bridge the connectivity and digital divide between the rural and the urban parts of the nation. Users of all age groups from all over came on board and got hooked on to social media sites and chatting apps. Online meetings, business communications, schooling, banking and payments, etc. went the mobile apps route.

While things were good for a while, a flip side to the story emerged soon. The large scale adoption was brought on by unsustainable predatory pricing by the players, esp. the new entrants. Which was closely followed by lowering of prices by the rest of the players. This race to the bottom, as expected, led to sinking of all but the most financially solvent ones. While some exited, others merged, the rest continue to struggle to stay afloat. An upward revision of prices therefore seems like the only way out of this mess.

On the other hand, a rise in prices will likely result in a drop in the number of users, particularly from the marginalized and weaker sections of the population. Perhaps a study is in order (or already done) which shows the impact per thousand (or lakh) users for every rupee (or ten) increase in prices. This mobile inclusivity for the citizens gained at long last must not be lost at any cost. Incorrect policies, corporate practices, profit motives, etc. of the past should not result in the nation regressing on the digital inclusivity front.

A sure shot Catch-22 for the policy makers from the sector: 

- To save the telecom players (via upward price revisions), or

- To preserve/ promote digital inclusivity for the citizens (particularly for the vulnerable).

One option that can be considered is to relook at the telecom pricing model. Telecom players these days offer various "Unlimited Plans". These have bundled unlimited data and call time (with daily sub-limits of a few gigs, minutes, etc.). These are therefore among the most popular plans and have led to an explosion of daily usage. People no longer care about the usage, while calling or using the internet/ data packs. As a result mobile bandwidths are practically choked all through the day. Poor quality services including frequent call drops, false rings, slow data connections are a menace for everyone. Plus there is also the adverse impact on the environment due to constant energy wastage happening at the level of the devices, network, switches, mobile towers, and so on.

The telecom pricing model in the past was the much more sensible "Pay-As-You-Go" model. Just like other shared basic need utilities available in a limited supply such as water, electricity, etc. telecom bandwidth (service) should also revert to the standard pay-as-you-go. This prevents wastage and allows a much fairer distribution of constrained resources.

There is a flat/ fixed nominal monthly subscription charge, and a variable usage cost billed per unit. Additionally by having separate consumption slabs, heavy/ corporate users can be made to pay more (as per a high cost slab), while the normal/ light users allowed to pay less. Thereby, making it easy on the pocket of the normal user and yet profitable for the telecom players.

The allied benefit of pay-as-you-go pricing will be that the number of mindless forwards, fakes, misinformation/ disinformation will go down, if not entirely disappear. Most people would be averse to spending even a few rupees daily towards the barrage of forwards and fakes. Resulting in a socially better and environmentally healthier world to live in!

Finally, to ensure inclusivity for the needy segments of the society and so that nobody gets left out, a separate "Janta (Citizen) Mobile Plan" could be introduced & a direct-to-account bill subsidy constituted. These little changes along with other significant ones on the corporate policy, laws, taxation and fair trade practices sides will ensure that India regains its lost ground in the telecom sector.

Flip side to Technology - Extractivism, Exploitation, Inequality, Disparity, Ecological Damage

Anatomy of an AI system is a real eye-opener. This helps us to get a high level view of the enormous complexity and scale of the supply chains, manufacturers, assemblers, miners, transporters and other links that collaborate at a global scale to help commercialize something like an Amazon ECHO device.

The authors explain how extreme exploitation of human labour, environment and resources that happen at various levels largely remain unacknowledged and unaccounted for. Right from mining of rare elements, to smelting and refining, to shipping and transportation, to component manufacture and assembly, etc. these mostly happen under in-human conditions with complete disregard for health, well-being, safety of workers who are given miserable wages. These processes also cause irreversible damage to the ecology and environment at large.

Though Amazon Echo as an AI powered self-learning device connected to cloud-based web-services opens up several privacy, safety, intrusion and digital exploitation concerns for the end-user, yet focusing solely on Echo would amount to missing the forest for the trees! Most issues highlighted here would be equally true of technologies from many other traditional and non-AI, or not-yet-AI, powered sectors like automobiles, electronics, telecom, etc. Time to give a thought to these issues and bring a stop to the irreversible damage to humans lives, well-being, finances, equality, and to the environment and planetary resources!

Last Petrol Car

In the year 2024 my present BS-III Hyundai petrol (BS-III) hatchback would reach its end of life, 15 years after its first drive out of the showroom. Given all the buzz from the Electric Vehicle (EV) space, this would very likely be my last petrol car. At some level, most of us have next to zero attachment with the fuel that powers the vehicle under the hood (petrol, cng, electricity, etc.). What we care about is that the new vehicle shouldn't be a downgrade in terms of reliability, comfort, features, looks, pricing, drivability, power, pickup, etc and an increase in terms of purchase & running costs. 

Battery operated EVs seem to be getting better by the day. There's good traction seen in the three-wheelers (battery operated autos/ totos) space. Two- & four-wheelers are likely to hit mass markets soon, with pricing that would be lucrative (perhaps tax incentivized). Further, widespread infrastructural & service support need to be introduced to give people the confidence to switch to EVs.

Yet, at the moment, EV technologies - battery, chargers, fire & safety protocols, instrumentation, cabling & connectors, etc. - are at early-to-mid maturity level. Driving range per charge is about 100 Kms for the entry segment cars which is not enough. It's quite common for people to drive ~150 Kms daily for work. On highways, the range could be much more. So a sub-300 Km range would simply not do!

At the same time, the mass market pricing levels (INR 3 to 6 lacs) should not be breached in any way. The existing coverage of mechanics & service centres of various manufacturers (Maruti, Hyundai, Mahindra, Tata, etc.) needs to be upgraded to support EVs as well.

Reliable electricity remains a constraint in most cities including the metros. On the generation side, renewables would need a wider push. Residential solar rooftop set-ups could be one area of focus. Through such set-ups, individual households & complexes could achieve self-sufficiency for their growing energy needs, including the EV burden/ load (@20-30 Units for full charge per vehicle X 30 days = 600-900 units per vehicle per month). Standard practices to popularize rooftop solar set-ups employed the world over such as PayGo models, incentives/ tax breaks, quality controls, support & maintenance, etc. should be introduced here as well. If possible, it would be great to have the EVs themselves equipped with solar panels on the body to auto-charge whenever required under direct sunlight. Eagerly waiting for these clean green technologies to evolve and make inroads very soon!

Update 1 (09-Oct-19):
 - An assessment of the current state of EV adoption in India by Business Standard.

Update 2 (23-Oct-19):
 - Bajaj Chetak to be relaunched in an Electric avatar.
 - Blu-Smart all electric cabs visible on Delhi roads.